Feedback Synthesis

When to run it

When customer feedback is arriving faster than it's being processed — sales calls, support tickets, NPS responses, in-product surveys all dumping into channels nobody reads.

What you'll have at the end

Raw feedback_item entities clustered into feedback_theme records, with NPS and support patterns surfaced as queryable structure rather than rolling spreadsheets.

Common starting point

The last 100 feedback items. Cluster them; identify the top three themes. Connect each theme to existing opportunities or hypotheses.